1. Information We Collect
We collect information you voluntarily provide, as well as certain technical information automatically when you visit our website.
A. Information You Provide Directly
- Full name
- Mobile number / phone number
- Email address
- City / location
- Any other details you submit through our enquiry or contact forms
B. Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected for the following purposes:
| Purpose | Details |
|---|---|
| Sales Enquiries & Follow-up | To respond to your property enquiries and provide requested information about Trehan Luxury Floors, Sector 70A. |
| Marketing Communications | To send updates, offers, new launches, and promotional content via SMS, WhatsApp, email, or phone calls. You may opt out at any time. |
| Site Improvement | To analyse website usage and improve user experience, content, and performance. |
| Legal Compliance | To comply with applicable Indian laws, RERA regulations, and court orders as required. |
| Ad Campaign Measurement | To measure the performance of Google Ads and other digital advertising campaigns through anonymised analytics. |
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and to run advertising campaigns. These include:
- Essential cookies – required for the website to function correctly.
- Analytics cookies – such as Google Analytics, to understand how visitors interact with our site.
- Advertising cookies – such as Google Ads conversion tracking and remarketing tags, to show relevant ads to users who have visited our website.
You may disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website. For information about Google's use of data, please visit: Google Advertising Policies.
4. Sharing of Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
- Authorised channel partners and sales agents – who assist us in fulfilling your enquiry.
- CRM and communication platforms – for managing leads and follow-up communications.
- Digital marketing platforms – including Google LLC, for ad delivery and campaign measurement (data is processed in accordance with their respective privacy policies).
- Legal or regulatory authorities – when required by law, court order, or RERA compliance obligations.
All third-party partners are contractually obligated to handle your data securely and only for the purposes specified.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Lead and enquiry data is typically retained for up to 5 years from the date of collection, after which it is securely deleted or anonymised.
You may request deletion of your data at any time by contacting us at crm@trehan70a.in.
6. Your Rights
Under applicable Indian data protection laws and the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion ("right to be forgotten") of your personal data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please write to us at crm@trehan70a.in. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. Our website uses HTTPS encryption for all data transmissions. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites & Links
Our website may contain links to third-party websites (such as Google Maps, social media platforms, or partner sites). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Trehan Group
Trehan Luxury Floors, Sector 70A, Gurugram
Registered Address: Sector 37, Gurugram – 122001, Haryana, India
✉ sales@trehan70a.in | crm@trehan70a.in
Grievance Officer: Please email crm@trehan70a.in with subject line "Privacy Grievance"